Refunds & Returns Policy

You're going to love it!

But in case you don’t… We offer a 90-day return policy on all Smooth Skin Squad beauty tools.

Returns

If you’re not completely satisfied with your purchase, you can return any beauty tool within 90 days of your purchase for a full refund to your original payment method. To initiate a return, email a customer service representative at info@smoothskinsquad.com or fill out this form.

Once approved, return your product in its original packaging via a trackable mail service to the address provided by the customer service rep. (You’ll be responsible for return postage costs.) Please do not attempt to return products without contacting us first – we reserve the right to refuse any unauthorized returns. 

Refunds

Once your product has been received, your purchase price will be refunded to your original form of payment. Please allow up to 30 days for your credit card company to process your credit.

Damaged Items

We also offer a one-year warranty on all beauty tools. If your item arrives damaged or has begun malfunctioning, email us at info@smoothskinsquad.com so we can get a replacement sent out to you.

This policy is subject to change without notice

We reserve the right to refuse returned items if the items do not comply with our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately, without the items, we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.